Flotomate Trouble Ticket

The plugin creates a ticket in Motadata ITSM

  • version: 1.8

  • Compatibility: Motadata v7.6.6

  • Requires: Username (Mandatory), Password (Mandatory), Client ID (Mandatory), Client Secret (Mandatory), Server URL (Mandatory), Fail over Email (Mandatory), URL Timeout (Mandatory), List of Severities (Mandatory), Auto Close On/Off (Mandatory)

  • Operation: Creates and manages ticket in Motadata ITSM

  • Change from last version: Auto ticket feature for Log and Trap

Trouble Ticket Action

Trouble Ticket Action

  • version: 1.7

  • Compatibility: Motadata v7.6.5

  • Requires: Username (Mandatory), Password (Mandatory), Client ID (Mandatory), Client Secret (Mandatory), Server URL (Mandatory), Fail over Email (Mandatory), URL Timeout (Mandatory), List of Severities (Mandatory), Auto Close On/Off (Mandatory)

  • Operation: Creates and manages ticket in Motadata ITSM

  • Change from last version: Generated alert will be removed from cache.

Trouble Ticket Action

Trouble Ticket Action

  • version: 1.6

  • Compatibility: Motadata v7.6.2

  • Requires: Username (Mandatory), Password (Mandatory), Client ID (Mandatory), Client Secret (Mandatory), Server URL (Mandatory), Fail over Email (Mandatory), URL Timeout (Mandatory), List of Severities (Mandatory), Auto Close On/Off (Mandatory)

  • Operation: Creates and manages ticket in Motadata ITSM

  • Change from last version: Source Field added in Action

Trouble Ticket Action

Trouble Ticket Action

  • version: 1.5

  • Compatibility: Motadata v7.6.0

  • Requires: Username (Mandatory), Password (Mandatory), Client ID (Mandatory), Client Secret (Mandatory), Server URL (Mandatory), Fail over Email (Mandatory), URL Timeout (Mandatory), List of Severities (Mandatory), Auto Close On/Off (Mandatory)

  • Operation: Creates and manages ticket in Motadata ITSM

  • Change from last version: Auto Close On/Off added

Trouble Ticket Action

Trouble Ticket Action

The plugin creates a ticket in Motadata ITSM.

  • version: 1.4

  • Compatibility: Motadata v7.5.8

  • Requires: Username (Mandatory), Password (Mandatory), Client ID (Mandatory), Client Secret (Mandatory), Server URL (Mandatory), Fail over Email (Mandatory), URL Timeout (Mandatory), List of Severities (Mandatory), Auto Close On/Off (Mandatory)

  • Operation: Creates and manages ticket in Motadata ITSM.

The plugin creates a ticket in Motadata ITSM.

  • version: 1.1

  • Compatibility: Motadata v7.5.3

  • Requires: Username (Mandatory), Password (Mandatory), Client ID (Mandatory), Client Secret (Mandatory), Server URL (Mandatory), Fail over Email (Mandatory), URL Timeout (Mandatory), List of Severities (Mandatory)

  • Operation: Creates and manages ticket in Motadata ITSM.